Contact Us

clockProAct Hours of Operation

We are a USA based company which means we keep USA business hours.  We are located in the CST or CENTRAL STANDARD TIME ZONE (Austin, Texas) which is -6 GMT usually.  We do check emails at all hours but your best time to reach us is normal USA business hours: 9AM – 5PM Monday through Thursday.  Friday afternoon we usually play Golf!

NOTE:   The calendar will automatically convert the time to your time zone.

How to Contact Us

The absolute best way is to use the Knowledge Base on  this website. Even if we are not there you can leave your message and we will get back to you as soon as we open.  Alternatively, you can email us here support@proacttraders.desk-mail.com.  DO NOTUSE THIS FOR TECH SUPPORT - Tech support has it's own page.  Also most questions are in the Knowledge base - both are above under the Support/Contact  nav button.

 

Billing questions click here.

 

one on oneOne on One Session

 

If you are a subscriber we are available by appointment to do "one on ones" with you to help you out of a snag.  To schedule this, just email us using the knowledge base with your name, email address, phone number, where you are located and the best time for you.

 

NOTE:  Tech Support -use the Tech Support page under Tech Support/Contact Us.

 

 To email us use the Knowledge Base here

 

 

 

 

"Trading Forex involves substantial risk, is not for every trader and only risk capital should be used."

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TAKE A TEST DRIVE! Get FREE access to our Live Rooms Free for 7 days. You'll get access to both London and New York and can see in a live environment how our traders capture tons of pips. Get a Free 36 page Forex Target Trading eBook when you sign up.

10 Day Free Software Demo

Once you are done with a 7 day test drive you might want to take a free 10 day charting software demo.  Wow, that will give you 17 days in a live room with no cost.  You'll still have access to both the London and New York session live rooms with an experienced trader and will now access to tons of free training tutorials as well as our 6 beginning Target Traders videos.  Take the plunge and start your Forex Target trading journey now!

Live Customer Chat NOT for Tech Support

Got a Quick Question?

If the icon below says "Chat" we are probably online (we're human, sometimes we forget to log off) - if not click the "Email" icon to send us a message.

NOTE:  We do not monitor the chat box for Tech Support.  Click here to get Tech Support and follow the prompts!

Example of Tech Support issues:

"Charts are locked you cannot work with them"

NOTE: "Locked" charts  is GOOD!

My password won't work,  Can't get my demo to work,  Can't access the website.

All of these are PC problems and require a tech to log onto your PC!


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