ProAct Hours of Operation
We are a USA based company which means we keep USA business hours. We are located in the CST or CENTRAL STANDARD TIME ZONE (Austin, Texas) which is -6 GMT usually. We do check emails at all hours but your best time to reach us is normal USA business hours: 9AM – 5PM Monday through Thursday. Friday afternoon we usually play Golf!
How to Contact Us
The absolute best way is to email us. DO NOT USE THIS FOR TECH SUPPORT - Tech support has it's own page. Also most questions are in the Knowledge base - both are above under the Resources button.
Email us here NOT FOR TECH SUPPORT!
Billing questions click here.
One on One Session
If you are a subscriber we are available by appointment to do "one on ones" with you to help you out of a snag. To schedule this, just Email us here with your name, email address, phone number, where you are located and the best time for you.
NOTE: Tech Support -use the Tech Support page under Resources
"Trading Forex involves substantial risk, is not for every trader and only risk capital should be used."