ProAct Hours of Operation
We are a USA based company which means we keep USA business hours. We are located in the CST or CENTRAL STANDARD TIME ZONE (Austin, Texas) which is -6 GMT usually. We do check emails at all hours but your best time to reach us is normal USA business hours: 9AM – 5PM Monday through Thursday. Friday afternoon we usually play Golf!
How to Contact Us
The absolute best way is to email us. DO NOT USE THE LINK BELOW FOR TECH SUPPORT - Tech support has it's own page here. Also most questions are in the FAQ's - both are above under the Resources button.
- Email us here for general questions
- Billing questions click here.
- Change my credit card, expiration date click here.
One on One Session
If you are a subscriber we are available by appointment to do "one on ones" with you to help you out of a snag. To schedule this, just Use my calendar schedular here with your name, email address, phone number, where you are located and the best time for you.
NOTE: Tech Support -use the Tech Support page under Resources
"Trading Forex involves substantial risk, is not for every trader and only risk capital should be used."